Education and Courseware Development

Contents - ReSA 11.0 Fundamentals

Module 1: Course overview	5
Course objectives     Pre-requisites     Further information     Using this manual         Symbols         Formatting     Oracle Retail (Retek) product suite overview	6 6 6 7 7 8 9
Module 2: Introduction to Sales Audit	10
Module objectives     Lesson 1: What is sales auditing         Lesson objectives         Sales auditing defined         Sales auditing challenges         Sales audit process flow	10 11 11 12 12 13
Lesson 2: What is ReSA?         Lesson objectives         ReSA defined         ReSA benefits         ReSA interfaces with other applications         ReSA process flow         Business process components         Audit rules         Export data         Reporting         ReSA statuses	14 14 15 15 16 16 17 19 20 21 21
Module 3: Interactive audit	23
Module objectives     Lesson 1: Viewing store/day data         Lesson objectives         Searching for a store/day         Viewing the store day summary         Store day summary options         Viewing transactions	23 24 24 25 27 28 30
Lesson 2: Viewing & correcting errors         Lesson objectives         Viewing errors from store day find         Viewing errors from store day summary         Viewing system impact of an error         Overriding or accessing an error	33 33 34 35 36 37
Lesson 3: correcting store/day total errors         Lesson objectives         Key aspects of correcting store/day total errors         Correcting over/short totals         Correcting over/short totals         Correcting miscellaneous totals	39 39 40 40 41 43
Lesson 4: Correcting transaction-level errors         Lesson objectives         Viewing transaction detail         Transaction detail window header section         Transaction detail: Items tab         Transaction detail: Tender tab         Transaction detail: Tax tab         Transaction detail: Customer tab         Transaction detail: Exported tab         Transaction detail: Employee tab         Transaction detail: Paid out details tab         Viewing transaction errors         Correcting errors in a transaction         Adding a transaction         Adding a detail to a missing transaction         Adding or correcting item information         Adding or correcting tender information         Adding or correcting tax information         Adding or correcting customer information         Adding or correcting employee sales detail	45 45 46 47 48 49 50 51 52 52 53 54 55 56 57 58 65 68 71 74
Lesson 5: Changing the audit status         Lesson objectives         Initiate re-totaling & re-auditing (automated)         Closing a store/day         Deleting a store/day	77 77 78 79 80
Module 4: Additional view options	81
Module objectives     Lesson 1: Summary views         Lesson objectives         Tender summary         Item summary         Mass change for an item summary	81 82 82 83 84 85
Lesson 2: Audit trails         Lesson objectives         Viewing the totals audit trail         Viewing the transaction audit trail	86 86 87 89
Lesson 3: Reporting         Lesson objectives         Flash totals report from the store day summary         Flash sales prior year comparison         Flash sales report         Flash totals report from the Oracle Retail (Retek) printing window         Credit card summary report         Voucher activity report	90 90 91 92 93 94 95 96

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